Configure CA SMP/E Internet Service Retrieval

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Article ID: 105778

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Updated On:

Products

CA PanAudit Plus CA Easytrieve Report Generator CA PAN/SQL

Issue/Introduction

Downloading from Support Online.

As a download method, may ‘SMP/e Retrieval Option’ be used as an option for downloading in addition to the traditional FTP Preferred and Alternate method for downloading?

Environment

Support Online

Resolution

Our Support Online currently has the following ways to do your downloads: 

1. HTTP VIA DLM (down load manager) This is the CA Recommended. 
2. Alternate FTP 
3. Preferred FTP.