Access is restricted while accessing CA Transaction Manager Admin Console

Products

• CA Payment Security
• ARCOT ECOMMERCE

Issue/Introduction

The document provide how to access CA Transaction Manager if site is restricted and getting below error.

<Please see attached file for image>

Environment

Transaction Manager 7 & above.

Resolution

The document helps in provide an information on how to white-list an IP Address if CA Transaction Manager Admin Console is not accessible and getting access to this site is "Restricted"

Please follow the below steps:

1. Fill and sign the attached CA SAAS IP Address Form with details of Admin Console URL and IP's to be whist-listed. 

2. Open a case for CA Support using http://support.arcot.com .

3. Attached IP Address form  will be reviewed and processed upon necessary approvals.