CA PIM About: rv=11: Server not connected

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

About ERROR: Failed to connect to the Distribution Server ssl://localhost:7243, rv = 11 : Server not connected in Windows Application log.
Can we see the above error under any circumstances?

Environment

Windows
CA PIM all versions

Resolution

If we start PIM service with "seosd -start" command before starting "CA ControlMinder Message Queue" service, we will see the same error in Windows Application log.
So please start them according the following steps.
1: start "CA ControlMinder Message Queue" services.
2: start CA PIM service with "seosd -start".