The separated MDB installer no longer has existed which has been from SDM r14.1 and it can be installed by running Service Desk Manager installation. Therefore, for the Swing Box Method, please run Service Desk Manager installer, not MDB installer wizard, in order to install the MDB. If MDB will be on a different machine from the Service Desk Manager server, please run the installer on the application server where Service Desk Manager is running on and specify the database server during the install wizard.