How to get Infrastructure Manager(IM) logs

Article Id: 105718

Status: Published

Updated On: 08-07-2018 15:33

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

How can Infrastructure Manager logs enable and where the logs are located?

Environment:

Release:
Component: UIMIMG

Resolution:

1. On your Windows machine where you use Infrastructure Manager(IM) open registry editor(using 'regedit' command)

2. Browse to following key:

HKEY_CURRENT_USER\Software\Nimbus Software\NimBUS Manager\Options

3. Change "LogLevel" value to 5

4. Exit registry editor

5. Now, in Infrastructure Manager, click View->Message Window

6. Now in message window in Infrastructure Manager, right click and select Show Trace

7. Right click again un-check Hide Events

8. The following log files will be created under $Nimsoft\AC\logs\

nimbus_manager.log, _nimbus_manager.log