After applying CA Mainframe Operational Intelligence 2.0.02 (S1806), data collection and Green Highways do not flow in site environments where access to websites outside the company firewall is restricted. Additional symptoms include the Appliance Controller and logs showing the MAAS microservice remaining in an Unhealthy status and the “Message Service Hub” microservice in Exited status.
This happens because Release 2.0.02 (S1806) requires internet access to retrieve a schema definition file.
To obtain a patch which removes the requirement to access the internet (outside firewall access), contact CA Support and the fix will be provided to you through an upload to your support case.
This fix will also be included in a near-term maintenance patch to Release 2.0.02 (S1806).