Client Automation : ERROR Comstore.xml could not be written

Article Id: 105525
Status: Published
Updated On: 06-07-2018 03:42
Products:
CA Automation Suite for Data Centers - Configuration Automation , CA Client Automation - Asset Management , CA Client Automation - IT Client Manager , CA Client Automation , CA Client Automation - Remote Control , CA Client Automation - Asset Intelligence , CA Client Automation - Desktop Migration Manager , CA Client Automation - Patch Manager
Issue/Introduction:


Commands like cftrace or ccnfcmda returns following error :

ERROR: Comstore.xml could not be written.
       Access denied.
 

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comstore.xml could not be written

 

Cause:


Logged user has no write access to comstore file.

 

Environment:

Release: UASIT.99000-12.9-Asset Intelligence
Component:

Resolution:


- Right click on the cmd.exe icon or item and select "Run as administrator"
 

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Run as Administrator


- Command cftrace or ccnfcmda should work under the cmd prompt running with Administrator privileges :
 

<Please see attached file for image>

User-added image

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