Client Automation : ERROR Comstore.xml could not be written

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

Commands like cftrace or ccnfcmda returns following error :

ERROR: Comstore.xml could not be written.
       Access denied.
 

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Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component:

Cause

Logged user has no write access to comstore file.

 

Resolution

- Right click on the cmd.exe icon or item and select "Run as administrator"
 

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- Command cftrace or ccnfcmda should work under the cmd prompt running with Administrator privileges :
 

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