ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

CA PAM: Backup Scheduler CIFS failed to mount


Article ID: 105209


Updated On:


CA Privileged Access Manager (PAM)


There is an error message when configuring the 'Backup Scheduler' using the CIFS protocol at Configuration -> Database -> Backup Scheduler

PAM-CM-0058 : CIFS mount operation unsuccessful. Mount point: \\\share Hostname:

PAM-CM-0058 : CIFS mount operation unsuccessful.


CA Privileged Access Manager 3.x


This error message can be observed in below cases;
1. You entered the wrong password at 'Password'.
2. You did not use the 'Share Name' of Windows shared folder at 'Share Path'.
3. You need to enter some strings at 'Domain'.
(Note: This applies only to 3.1.x, not required for 3.2.)
4. User account for the share is locked out.