XPSregclient Assert failed Read SiteMinder Administrators FAILED.

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

-Problems with XPSregclient on new policy server working on upgrading to 12.7,
-Installing a new 12.52 policy server and trying to connect to a copy of an existing policy store.
-Can run xpssweeper fine, but when running xpsregclient to register the adminui
-Getting the error Initializing system, please wait... (ERROR) : [sm-xpsxps-00270] Class 18 is undefined. (ERROR) : [sm-xpsxps-00270] Class 2 is undefined. Validating client name, please wait... (ERROR) : [CA-SM-Assert] Assert failed: pRef (FATAL) : [sm-xpsxps-04660] Read SiteMinder Administrators FAILED.

Environment

Release:
Component: SMPLC

Resolution

Looks more like a Sun Oracle Directory 11.1.1.7.3 used for policy store Reindexing issue.
These are sun oracle directory commands, not siteminder.
Reindexing is not directly related to siteminder It is directly related to sun oracle directory.
We have seen this reindexing issue with Sun Oracle Directory before
.dsconf reindex -h localhost -p port_number -e "ou=Netegrity, dc=smpolstore,dc=railinc,dc=com" 2.dsadm stop Instance_Path 3.dsadm reindex -bl -t "Sort xpsSortKey" Instance_Path policysvr4 4.dsadm reindex -bl -t "Sort modifyTimestamp" Instance_Path policysvr4 5.dsadm reindex -b -t xpsNumber -t xpsValue -t xpsSortKey -t xpsCategory -t xpsParameter -t xpsIndexedObject -t xpsTombstone instance_path policysvr4 6.dsadm start Instance_Path Where, Instance_Path is the install path of your LDAP instance.