Unable to view projects in DevTest Portal console

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Article ID: 105007

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

None of the projects (including bundled examples) are visible in the DevTest Portal. Getting errors on the console: <Error id="401" message="Authorization failed"> </Error> 

Cause

All Devtest Components were started as executable and as Services.  basically, two processes for each component. 
for example: 
Portal.exe and PortalService.exe were running at the same time . This probably caused locks on the Project folder.   

Environment

All supported DevTest Environments

Resolution

Stopped all the services .  Started DevTest components as Services  and not as executable.