NRI (Non Resident Inventory) of Windows 10 machine appears as Unclassified Platform.
<Please see attached file for image>
Problem occurs if the files *.wlscr located on DOMAIN ITCM under
C:\Program Files (x86)\CA\DSM\Web Console\webapps\wac\jsp\ei\wl\scripts\<lang>
does not contain the line for file OSConfig.xml
CA ITCM 14.0 GA, SP1, SP2
1- Edit file C:\Program Files (x86)\CA\DSM\Web Console\webapps\wac\jsp\ei\wl\scripts\enu\1basic.wlscr with notepad
Replace this line in [Download_Windows] section :