Changing GRUB password does not work on a localized keyboard

Products

• CA API Gateway (Layer 7)
• SA94 to API SECURITY
• STARTER PACK-7
• CA Rapid App Security
• MOBILE API GATEWAY
• CA Mobile - API Gateway
• CA API Gateway

Issue/Introduction

When using the KB000042867 to change the grub password, it does not work. 

Environment

Release:
Component: APIGTW

Resolution

If you are using a localized keyboard, then it has to be updated in the gateway.

When you login to the gateway machine, in the configuration menu choose 

1. Configure system settings 
3. Configure keyboard layout 

Here you can choose your keyboard layout.