API Portarl error (Could not create connection to database server)

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Article ID: 104912

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Updated On:

Products

CA API Developer Portal CA API Gateway

Issue/Introduction



Catalina.out had ERROR messages related to database server connection.

Snippets from " catalina.out-20180529” attached:

Line 2382: 05/28 09:09:59.413 ERROR (SimpleThreadPoolWorker-4:) - Could not create connection to database server. Attempted reconnect 3 times. Giving up.
Line 2383: 05/28 09:09:59.416 ERROR (SimpleThreadPoolWorker-4:) - [APIListXS general] -- org.hibernate.exception.JDBCConnectionException: Could not open connection
at org.hibernate.exception.internal.SQLExceptionTypeDelegate.convert(SQLExceptionTypeDelegate.java:67)
at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:49)
at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:124)
at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:109)
at org.hibernate.engine.jdbc.internal.LogicalConnectionImpl.obtainConnection(LogicalConnectionImpl.java:221)
(suppressed)
Line 2535: 05/28 09:10:24.266 ERROR (http-37080-6:) - Could not create connection to database server. Attempted reconnect 3 times. Giving up.

Environment

API Developer Portal v3.1 (Software)

Resolution

Since the error only appeared once in the log it is probably safe to ignore. The error indicates that the MySQL server was temporarliy unavailable.