Process Analytics Studio JDBC error

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Unable to launch the Process Analytics Studio due to a JDBC error:

Couldn't find JDBC drivers for Microsoft SQL Server in ./lib directory.

<Please see attached file for image>

 

Cause

The Process Analytics is using JDBC drivers for Microsoft SQL Server version 4.

Environment

Release: AUTWAB99000-12.1-Automic Workload Automation-Base Edition
Component:

Resolution

Please rename the sqljdbc42.jar to sqljdbc4.jar located in the C:\Automic\processanalytics\Studio\lib directory.