Submit a Request For Enhancement for Service Virtualization
Article ID: 10425
Updated On:
Products
Issue/Introduction
Customers who wish to request a Product Enhancement for the Service Virtualization Product should either talk to their Broadcom Account team or open a support case and have Support work with the Product Management team to get the request submitted.
Environment
Resolution
If you open a Support case to submit the Enhancement request, the Support team will open a 'Defect for Information' with the Development team, asking them to consult with the Product Management team, and confirm the request is a viable enhancement for the product. If the request is something Product Management believes would be a possible fit, they will convert the defect to a 'User Story' for future consideration. The Support team will be updated with the User Story ID. Support will update the Customer with the User Story ID, and close the support case, since tracking future enhancements is out of scope for support.
Additional Information
Once you have received the User Story ID, if you need additional updates, please contact your Account team, and ask them to arrange a meeting with the Product Management team.
Feedback
