Submit a request for enhancement for Service Virtualization

Products

• Service Virtualization

Issue/Introduction

If you wish to request a Product Enhancement for the Service Virtualization Product, talk to your Broadcom Account team or open a support case and have Support work with the Product Management team to get the request submitted.

Environment

All supported DevTest releases.

Resolution

1. If you open a Support case to submit the Enhancement request, the Support team will open a 'Defect for Information' with the Development team, asking them to consult with the Product Management team, and confirm the request is a viable enhancement for the product.
2. If the request is something Product Management believes would be a possible fit, they will convert the defect to a 'User Story' for future consideration.
3. The Support team will be updated with the User Story ID.
4. Support will update you with the User Story ID, and close the support case, since tracking future enhancements is out of scope for support.

Additional Information

Once you have received the User Story ID, if you need additional updates, contact your Account team, and ask them to arrange a meeting with the Product Management team.