CA PAM: Windows Remote: PAM-UI-1200: Error checking in password view
Article ID: 104141
Updated On:
Products
CA Privileged Access Manager (PAM)
Issue/Introduction
Below error message is shown when check in the account.
This is observed for an account of 'Windows Remote' target application.
PAM-UI-1200: Error checking in password view
This is observed for an account of 'Windows Remote' target application.
PAM-UI-1200: Error checking in password view
Environment
Release:
Component: CAPAMX
Component: CAPAMX
Resolution
This is a known issue.
When the password contains special char like !\> it gets updated successfully in the PAM vault but the sync with the target system fails.
This sync failure is not updated to the end user.
When the user tries to change the password again, the password from the vault is not in sync with the target server and it keeps failing.
Workaround:
Create a new Password Composition Policy that does not use special characters and attach it to your Windows Remote Target Application.
When the password contains special char like !\> it gets updated successfully in the PAM vault but the sync with the target system fails.
This sync failure is not updated to the end user.
When the user tries to change the password again, the password from the vault is not in sync with the target server and it keeps failing.
Workaround:
Create a new Password Composition Policy that does not use special characters and attach it to your Windows Remote Target Application.
Additional Information
This is resolved in 3.1.2.
CAPAM_3.1.2.p.zip
CAPAM_3.1.2.p.zip
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