Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

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Article ID: 104139

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Environment

Release:
Component: ODPRM

Resolution

Non Production environments on SaaS, by default do not have the Email Server configured. 
A case should be raised with CA support to get this configuration done before testing email notifications on Non Production Environments.