Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Environment

Release:
Component: ODPRM

Resolution

Non Production environments on SaaS, by default do not have the Email Server configured. 
A case should be raised with CA support to get this configuration done before testing email notifications on Non Production Environments.