Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Article Id: 104139

Status: Published

Updated On: 10-07-2018 23:57

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Environment:

Release:
Component: ODPRM

Resolution:

Non Production environments on SaaS, by default do not have the Email Server configured.
A case should be raised with CA support to get this configuration done before testing email notifications on Non Production Environments.