The Resource Time Review by Manager report in Clarity Advanced Reporting is missing / omitting some resources even though the resources show correctly in other time reports. One resource who is not showing has time posted prior to the Load Data Warehouse job being run so the data is expected to display for this user.
Another symptom you may see is that the report is showing time that has not been reported. Example: A resource had reported just 2 hours on Apr-29-2021 and the report is showing these hours and 1 hour for Apr-30-2021.
When this issue happens, you may see Data Warehouse (DWH) slices in Administration > Data Administration > Time Slices with blank Last Run Dates.
Release: All Supported
Component: Reporting / Time Slicing
This can be due to a time slice issue
Check to make sure the Time Slicing job is completing successfully. If not, check the bg-ca.logs to see if the time slicing failure is related to Time Slicing job fails due to duplicate records being inserted.
If the job is completing, reslice the DWH slices and then run the Load DWH job in full mode. Below are the steps on how to do this:
If the above doesn't help, check to make sure the prerequisites are met as referenced in the Resource Time Review by Manager documentation
Reference Resource Time Review by Manager report actuals show in the wrong day due to a defect fixed in CA PPM 15.3.