Certain resources/users cannot see Clarity objects.
Clarity protects data objects and break them out to rights on the ability to
1. View (Read-only)
2. Edit (Read-Write)
Rights can be managed at the following levels:
3. OBS - This requires knowledge of the company structure.
The best method to rule out a rights issue is go to
Administration > Organization and Access > Groups > New
a. Create a group named: casupport_testing
b. Add the resource(s) experiencing the issue
c. Add all the global rights or add the object rights, e.g. if the issue is with the project object
filter for the project-related rights by filtering for *project*
NOTE: It is best to add all available global rights
d. Have the resource log in and log out to check if the issue still persists
If the object can now be viewed, it is a confirmed rights issue.
Since a group can be easily deleted and resources can be easily added or removed from the group, this is best way to confirm an issue is rights-related.
NOTE: Implementing security in Clarity can be done, however it needs to be designed based on business goals.
With Clarity, you can use combinations of groups, OBS, and partitions to implement a security model.
The following can be referenced:
Typical rights to view the object:
Risks/Issues/Change Requests - right(Management - Programs)
Right to edit the project 'Status' attribute is: Project - Approve
Consider testing with combination of rights, such as:
1. Administration - Access
2. Administration - Application Setup
For a query to check the rights of users, please contact the Support team.
Timesheets are another common area where rights needs to be restricted.
If users are able to see and approve each other's timesheets, be sure to check if the following rights have been granted to a the user seeing the timesheet
Timesheets - Approve All
Timesheets - Edit All
Timesheets - Navigate
Instance rights: Resource - Approve Time
View How Rights Were Granted
Administration > Resources > select resource .
Click the tab 'Access to this Resource' > Full View
Click on the key icon to review what rights and what method/group the user belongs to to give that user the rights over another user.