Message PAM-CMN-1701: Unauthorized access to service controller.

Article Id: 104076

Status: Published

Updated On: 06-07-2018 13:52

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

We are seeing the following error in the session log fairly often:
AM-CMN-1701: Unauthorized access to service controller.

Environment:

Release:
Component: CAPAMX

Resolution:

Historically this message has been seen when user sessions timed out and the user clicked on something in the PAM window. With the change to the PAM GUI, as of 3.0, it no longer is possible to click in the session that timed out.

This message appears on PAM 3.x systems when a PAM Client session times out. It may even appear multiple times, which could be a defect. It does not appear when a browser session times out. The fact that the message appears at all is not a defect, just normal behavior.