AWA: Job Status remains Active

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Article ID: 104060

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

This is a random issue, jobs are completing successfully but the status remains ‘Active’. Dependent jobs are not triggering and remain in an ‘Idle’ state.

The following error message is found in the WP log:
ORA-01688: unable to extend table

Environment

Release: AUTWAB99000-11.2-Automic Workload Automation-Base Edition
Component:

Resolution

There is an issue with the table space according to the WP log: 
ORA-01688: unable to extend table AUTOUAT.RT partition 1 by 8192 in tablespace UC4_DATA 

Increase the table space of UC4_DATA 

For instruction check this with your DBA or: 
http://www.dba-oracle.com/t_ora_01688_unable_to_extend_table.htm