Usually, the cause was a GETVIS request for an MCB or MCT for a particular member.
The breakdown of the message is as follows:
return code = V$RETCOD --> x'0C', a VOLLIE internal error generated by + VFAM V$RETINF --> x'FB', indicates that the error was caused by a getvis problem
request code = V$REQCOD --> x'0C', indicates that the request was for a member open
To correct the problem in accessing the member in the future you might try this:
1. Use the SET CLOSE commsnd against the member or members. 2. Look at increasing SVA storage. 3. The RELOAD command will re-allocate the file table. This should be done as a last resort.
If this does not work you can recycling CICS in case SVA is short. Also, you may want to reorg (backup/restore) the OLL which is having problems.