No reports but last flow is correct
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Article ID: 104039
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Updated On:
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
No data for all Interfaces reports
Cause
All files and directories in <Harvester root Folder>/Netflow/datafiles/ are with root:root permission
Environment
NFA 9.3.8
Harvesters on RHEL 7.3
Console on Windows Server 2012 R2
Resolution
Set the correct permission for nfa user and group
Linux commands:
cd <Harvester root Folder>/Netflow/datafiles/
chown nfa * -R
chgrp nfa * -R
chmod 777 * -R
Note: Check the correct date and time from NFA Console and Harvester machines
Feedback
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Yes
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No