No reports but last flow is correct

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Article ID: 104039

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

No data for all Interfaces reports
 

Cause

All files and directories in <Harvester root Folder>/Netflow/datafiles/ are with root:root permission

Environment

NFA 9.3.8
Harvesters on RHEL 7.3
Console on Windows Server 2012 R2
 

Resolution

Set the correct  permission for nfa user and group

Linux commands:
cd <Harvester root Folder>/Netflow/datafiles/
chown nfa * -R
chgrp nfa * -R
chmod 777 * -R

Note: Check the correct date and time from NFA Console and Harvester machines