[Error] Capture device is not specified.

Article Id: 103977

Status: Published

Updated On: 02-07-2018 12:34

Products:

APPLICATION DELIVERY ANALYSIS , SUPERAGENT

Issue/Introduction:

Nqcapd process will not start.

The following error is present in the nqnapacapd log:

00:00:12 nqnapacapd starting...
00:00:12 nqnapcapd daemonizing start
00:00:12 nqnapacapd started: pid=29313
00:00:12 starting feeds
00:00:12 [Error] Capture device is not specified.

Cause:

The VMTP software requires an entry in the mySQL database specify which model Napatech card the machine is going to utilize.

It is possible that my mySQL database become corrupt, doesn't install properly, or the entry does not match the card that is installed on the system

Environment:

CentOS 5.X, 6.X, 7.X

Resolution:

Execute the following .php script on the system:

'/opt/NetQoS/scripts/dbCardConfig.php'

Start the Nqcapd process and verify the messages are gone from the nqnapacapd logging.