When opening certain projects from Clarity PPM to Microsoft Project (MSP) receive the following error message:"
The actual finish date is before some of the previously entered timephased actual work values. If you continue with this operation, Project will truncate some of the previously entered timephased actual work values."
Additionally, some task actuals are being deleted and the finish date is pushed in.
This can happen if actuals are still being tracked on a completed task. MSP will retain the Actual Finish Date when the task was closed in the XML, so this will cause the actual work to be dropped and task finish date to be pushed out. Best practice is a task should be opened if time is still being tracked on it, since the task would then not yet be finished.
CA PPM MSP New Driver
Solution 1: If the task is now completed, to fix the issue with actuals/finish date in MSP:
Solution 2: If the above doesn't help, check to make sure you are on the latest Microsoft Project update supported with Clarity PPM as there has been an issue fixed in one the later updates that can cause this. See KB000011553 for information on CA PPM supported Microsoft Project updates.