User authentication success but failed to connect to PAM

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Article ID: 103964

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

When logging into PAM the following error is returned despite the session logs indicating the user has logged in successfully:

Failed to connect to CA Privileged Manager

 

Environment

Release:
Component: CAPAMX

Resolution

Rebooting the appliance should address this behavior.