Manager SAP crashes: "uxagtsap: double free or corruption"

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Article ID: 103948

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

SAP Uprocs fail after a restart of the SAP systems.
After analysis, the Manager for SAP (uxagtsap) crashes generating a core file at that time, being this the reason for the Uprocs to fail.
The following kind of errors appear in universe.log:
*** glibc detected *** ./uxagtsap: double free or corruption (fasttop): 0x00000000007cb850 *** 
*** glibc detected *** ./uxagtsap: malloc(): memory corruption: 0x00007fb5540293d0 *** 

 

Cause

Issue due to a bug existing in the version of the SAP Netweaver RFC Library used by the SAP Manager (update 38).

Environment

Issue only detected on Linux / Unix servers

Resolution

Solution

Update to a fix version listed below or a newer version if available.
Fix version(s): 
Component: Application.Server
Dollar Universe 6.9.21 - Available

This version contains an update of SAP Netweaver RFC Library to match SAP releases and bugfixes.
The new library version is now Update 46.

Workaround

Restart the SAP manager manually via Univiewer Console - Server Engine List.