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Projects missing in Adhoc view if Total Actual Hours is added as a column

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Article ID: 103947

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When creating an Adhoc report in  Advanced Reporting using the Project Total Actual Hours measure, some projects do not show up in the report. If you remove the Total Actual Hours column, the projects then display. 

Steps to Reproduce:

  1. Create an Adhoc View in PPM selecting the Project Management Domain
  2. On the Choose Data page, add the below from Source to Selected Fields:
    • Project Name
    • Project ID under Project
    • Total Actual Hours (found under Summary Totals->Project->Total Hours->Total Actual Hours)
  3. Add Project Name, Project ID from Fields
  4. Select view of 'Details and Totals'
  5. Note the total # of Projects ​
  6. Add the Total Actual Hours (found in Measures) to Columns in the Adhoc view
  7. Note the total # of Projects ​

Expected Results: Total # of Projects matches that from step #5
Actual Results: Total # of Projects is less than that in step #5

Cause

It appears this is related to data not populating correctly in the Data Warehouse (DWH) table: DWH_INV_SUMMARY_FACTS  as the issue only occurs when the Total Actual Hours measure is included which pulls from this table.

Environment

Release: 15.3
Component: Clarity Jaspersoft Reporting

Resolution

No longer reproducible in Clarity 15.4.1 and higher

Additional Information

See also: Jaspersoft / reports known issues with Clarity