RDP Autologon to Windows Server from PAM does not work for some users

Article Id: 103936

Status: Published

Updated On: 10-07-2018 11:57

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

Some users were not able to auto connect to the Windows Target Server. The credentials were not being populated.

Environment:

Release:
Component: CAPAMX

Resolution:

This turned out to be a configuration issue. It was intended that Domain Credentials be used to login to the Target Server, but the server was not put into a group with the Domain Controller listed as a Credential Source. Doing so solved the problem.