RDP Autologon to Windows Server from PAM does not work for some users

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Article ID: 103936

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

Some users were not able to auto connect to the Windows Target Server.  The credentials were not being populated.

Environment

Release:
Component: CAPAMX

Resolution

This turned out to be a configuration issue.  It was intended that Domain Credentials be used to login to the Target Server, but the server was not put into a group with the Domain Controller listed as a Credential Source.  Doing so solved the problem.