RDP Autologon to Windows Server from PAM does not work for some users

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

Some users were not able to auto connect to the Windows Target Server.  The credentials were not being populated.

Environment

Release:
Component: CAPAMX

Resolution

This turned out to be a configuration issue.  It was intended that Domain Credentials be used to login to the Target Server, but the server was not put into a group with the Domain Controller listed as a Credential Source.  Doing so solved the problem.