ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Process Intances not completely deleting

book

Article ID: 103918

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After deleting process instances, process still shows process instances exist under the Initiated Instance column.  Nothing show up in the Initiated tab.

Cause

It was discovered that a sub-process had kicked off the process

Environment

All supported PPM versions

Resolution

Deleted the process using the other process as a sub-process