Process Intances not completely deleting

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After deleting process instances, process still shows process instances exist under the Initiated Instance column.  Nothing show up in the Initiated tab.

Cause

It was discovered that a sub-process had kicked off the process

Environment

All supported PPM versions

Resolution

Deleted the process using the other process as a sub-process