Process Intances not completely deleting

Article Id: 103918

Status: Published

Updated On: 02-07-2018 05:15

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

After deleting process instances, process still shows process instances exist under the Initiated Instance column. Nothing show up in the Initiated tab.

Cause:

It was discovered that a sub-process had kicked off the process

Environment:

All supported PPM versions

Resolution:

Deleted the process using the other process as a sub-process