netflow data not displayed in the NFA interface reports

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Article ID: 103914

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

NFA 9.3.8 : console + 1 linux harvester

lastflow field is well updated
data are not displayed in the interfaces report for the last day ;
data displayed for the previous days , 1 minute and 15 minutes

all services are running

No error in the netfow logs for the current day .

Cause

there is some old files in the ../netflow/datafiles/reaperwork and reaperinput folders
 

Environment

NFA 9.3.8
win2012 + RedHat 6.7

Resolution

deleted all files under ../datafiles/reaperwork and reaperinput + restarted harvester / reaper / poller services