Oracle EBS Job requests are 8 years ahead

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Article ID: 103885

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Oracle EBS jobs executed from Automic are not being immediately released in EBS, and add 8 years to their schedules. Subtracting 8 years brings the jobs back to their normal schedule, but this increases the time for programs to be released in EBS. These pending statuses block other jobs from continuing with their execution. 

Cause

The Automation engine and system time zones are not aligned.
The blocking jobs are pointing to the wrong Agent.

Environment

Release: AUTWAB99000-12.1-Automic Workload Automation-Base Edition
Component:

Resolution

Align the timezones between the Automation Engine OS and system, and ensure the jobs are using the correct Agent.