Clarity PPM: How can we find out information about our license?

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Article ID: 103854

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

We have questions related to the License Information.

-How many total number of  licenses do we have?

-What is the breakdown count of each type of license(Full, Restricted, View)?

-Which username/accounts count against the allotted number of licenses?

-What is the cost of the licenses?

- How can I View Access Rights?

and similar.

Environment

Release: All Supported Clarity releases
Component: 

Resolution

For information on license use and breakdown, the Account Team would need to be contacted for further information. Please contact your account manager directly for license inquiries.

Additional Information

As a Clarity Administrator, you can assign access rights to each named user and those rights determine which license is applied to that user.

View Access Rights by License Type
You can view the access rights that are assigned to each license type from the Rights by License Type portlet. You can use the list as a reference when granting access rights to end users.

Follow these steps: 
1) Open Administration, and from Organization and Access, License Information.
The license information page appears.

2) In the Rights by License Type portlet, view the access rights that are assigned to each license type. Sort the access rights list by each license type to view the associated rights.

3) Optionally, click the Export to Excel icon to export your results to an Excel spreadsheet.