An Automic Workflow stays in waiting for external dependency even if the external dependency task already executed.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Broadcom Support does not recommend  to use an external dependency that depends on a task within the same workflow, as shown in the screenshot below: the task which has an external dependency, will need to be  manually skipped. 

<Please see attached file for image>

Environment

Products: Automic Automation Engine v10, v11,v12
Operating System: All

Resolution

Please use one of the option below:

Option 1: Use a Pre-Condition on the first task of the workflow as shown below. The task that is expected or required must be executed outside the workflow. 

<Please see attached file for image>

Option 2:  Use an external dependency of a task outside the workflow.