The client provided an upgrade plan from CA View/Deliver 12.1 to 12.2.
This article lists those approved steps that the client will use. 
 

CA View/Deliver 12.1 and 12.2

The client had the following steps:

 . APPLY the toleration PTFs required for CA Deliver to all affected systems.
 . Install the 12.2 code.
 . Shut down all View tasks (SARSTC, SARFSS, SARXTD, SARXMS, SAREAS, etc.)
 . Shut down all Deliver RMOSTC tasks, using "/F rmostc,OFF".

For the CA Deliver databases:
 . Run RMODBASE UNLOAD, to back them up at the 12.1 level.
 . Run RMODBASE VERSION 12.2 on the Deliver databases.
 . Edit the CVDEPENU(RMOJCLB) member, either changing or removing the //STEPLIB.
 . Run RMODBASE OLOAD, using input of the CVDEPENU library. 
 . Run RMODBASE BLOAD, using input of the CVDED133 library. 

For the CA View databases:
 . Run SARDBASE UNLOAD, to back them up at the 12.1 level. 
 . Run SARDBASE VERSION 12.2 on the View databases.
 . Edit the CVDEPENU(SARJCL1) member, either changing or removing the //STEPLIB.
 . Run SARDBASE OLOAD, using input of the CVDEPENU library. 
 . Run SARDBASE BLOAD, using input of the CVDEDATA library. 

Startup:
 . Start the CA View and CA Deliver tasks.

 . Note:  In case of fallback, any backout steps would be a reversal of the above. 

Regarding the codepages:

 . The codepages provided with View 12.1 are as follows:
 . . EC1CP037 - Default, English
 . . EC1CP$01 - Kanji, Euro Counntry Extended Code Page (ECECP), and Country Extended Code Page (CECP)
 . . EC1CP$02 - Version 1 Japanese and Europe
 . . EC1CP$03 - Version 2 Japanese and Europe
 . . EC1CP$04 - SPARE

 . The codepages provided with View 12.2 are as follows:
 . . EC2CP037 - Default, English
 . . EC2CP$01 - Kanji, Euro Counntry Extended Code Page (ECECP), and Country Extended Code Page (CECP)
 . . EC2CP$02 - Version 1 Japanese and Europe
 . . EC2CP$03 - Version 2 Japanese and Europe
 . . EC2CP$04 - SPARE

The codepage modules can be found in the CVDELOAD library.
For View to use a particular codepage, it is to be coded in the SARINIT CODEPAGE=... parameter.
If the parameter is changed, a recycle of the SARSTC task is needed, for the change to take effect.

The default is CODEPAGE=037 (English default).
In this instance, the client had a modified codepage, ECxCP$08.
In this case, the client would set the parameter as CODEPAGE=$08, to use the ECxCP$08 codepage.