CCI failure buffer too small with Web Viewer 12.1

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Article ID: 103821

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

Receiving the following error: Error:
CCI.IssueRequest fails with result code: REQUEST_CCI_CONV_FAILURE

Lost data/user buffer too small, failure caught during CCI IssueRequest seen in the Web Viewer wvtrace.log file.

Environment

Release:
Component: WBVLUW

Resolution

Apply CCIMVS 14.1 apar RO90795 Application Hang sending back via CCITCP/CCISSL plus pre-reqs.