Someone set a Provider_Cloud in Maintenance Mode and are not unable to take it out of Maintenance Mode. I always did this in the past by going to the Information tab, General Information subview and using the Maintenance Mode set option there but now I do not have that option for a Provider_cCoud component.
You can enable and disable Maintenance Mode for a Provider_Cloud model by doing the following:
1. Right clicking the Provider_Cloud component
2. Utilities -> Scheduled Maintenance
3. Either add or remove a Scheduled Maintenance schedule