ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Data Importer Public Data tenant mapping
Article ID: 103816
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Trying to import assets through Data Importer, and would like them to be accessible to all tenants. Setting the tenant to Public Data didn't work as expected. How can this be done?
Release: Component: ARGIS
Public tenants in the database have the tenant field as NULL. Go to Administration - System Configuration - Data Importer Engine. There is a parameter for: String representing No Data or Null Value in Import Data File (case insensitive):
If this is NULL, use the word NULL for the tenant mapping.