Data Importer Public Data tenant mapping

Article Id: 103816

Status: Published

Updated On: 13-07-2018 07:57

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Trying to import assets through Data Importer, and would like them to be accessible to all tenants. Setting the tenant to Public Data didn't work as expected. How can this be done?

Environment:

Release:
Component: ARGIS

Resolution:

Public tenants in the database have the tenant field as NULL.
Go to Administration - System Configuration - Data Importer Engine. There is a parameter for:
String representing No Data or Null Value in Import Data File (case insensitive):

If this is NULL, use the word NULL for the tenant mapping.