Error: "To access this service, use a laptop, desktop, or server. You cannot use a mobile device to access this service. The service includes a form with an unsupported component, for example, a table"
Article Id:103795
Status:Published
Updated On:05-07-2018 23:33
Products:
CA Service Management - Asset Portfolio Management, CA Service Management - Service Desk Manager
Issue/Introduction:
The following error appears when opening a service in CA Service Management Mobile app:
To access this service, use a laptop, desktop, or server. You cannot use a mobile device to access this service. The service includes a form with an unsupported component, for example, a table.
Cause:
The form is using an unsupported item.
Environment:
CA Service Management Mobile app 3.x Service Catalog 14.1 and later
Resolution:
Implement the form for mobile app based on the following document: