Formatting exception on Webservice names in .net agent

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Article ID: 103774

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

We are getting formatting errors for some {namespace} in .net agents and the .Net agent log is reporting below messages repeatedly. How can we resolve this issue?:

[ERROR] [IntroscopeAgent.Agent] Exception formatting "WebServices|Server|{namespace}|{operationname}" for probe at [wily.WCFServicesAgent.ext]com.wily.powerpack.webservices.extension.MessageInspector.SendServerFault[mscorlib]System.Void([mscorlib]System.Exception;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String)

[ERROR] [IntroscopeAgent.Agent] Exception formatting "WebServices|Server|{namespace}" for probe at [wily.WCFServicesAgent.ext]com.wily.powerpack.webservices.extension.MessageInspector.SendServerFault[mscorlib]System.Void([mscorlib]System.Exception;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String) Regards Juha Regards Juha

Cause

The problem is related to an issue in the .NET SPM extension for WCF Services.

Environment

.NET 10.7

Resolution

In order to get rid of these messages please apply the following steps:

- Open webservices.pbd
- Update the following lines in the pbd:

#TurnOn: WebServicesCorrelationTracing
#TurnOn: WCFRuntimeTracing And application run fine.

If the problem persists please open a Support case for analysis.