Double Extension Files txt.bat

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Article ID: 103750

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

McAfee Endpoint security may end up blocking some or all of the Automic jobs triggering an unexpected function behavior.
This is because as part of execution of jobs, the Automic Windows agent executes a ".txt.bat" file and generates a ".txt" file as report after the job has finished running.
Depending on security settings, this action may be identified as a possible hacker attack method. 

Environment

Release: AUTWAB99000-11.2-Automic Workload Automation-Base Edition
Component:

Resolution

The agent's behavior described above aligns with how the product is designed to work.
For similar situations in the past, making changes to the security settings for McAfee has helped resolving the issue.
The Windows agent will have to be flagged as safe to be allowed to execute these .txt files for the jobs to run successfully.