Reason for clearing: The Event Rule that originally raised the Threshold Violation has been deleted

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Article ID: 103726

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

We keep getting the followign kind of messages @ 03:00 evey day. Threshold Violation event has been cleared on ‘XYZ’. (Profile Name: ANU_2_CPU_MEM, Rule Name: Router CPU >= 80% Copy, Reason for clearing: The Event Rule that originally raised the Threshold Violation has been deleted.). Why are we getting these ?

Cause

Known bug in CAPM 3.5 - see Defect DE343511
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Symptom: Event profiles with multiple rules could result in events being cleared during orphan alarm processing when they shouldn't be.
 
Resolution: Modified orphan alarm processing to handle event profiles with multiple sets of rules and not clear alarms when they should not be.
(3.5.0_Feb_Update, DE343511)

Environment

CAPM 3.5 GA

Resolution

Upgrade to the latest 3.5 kit or 3.6