CA PPM: Running processes that had not completed are getting deleted
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Article ID: 103719
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Running processes that had not completed (in progress) are getting deleted. Why?
Environment
Release: Component: ODPRD
Resolution
Possible root causes: - Someone complete the process for the user or someone delete the process manually. - The process was completed in some way or aborted and the Delete Process Instance job was run and delete them.