CA PPM: Running processes that had not completed are getting deleted

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Article ID: 103719

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



Running processes that had not completed (in progress) are getting deleted. Why?

Environment

Release:
Component: ODPRD

Resolution

Possible root causes:
- Someone complete the process for the user or someone delete the process manually. 
- The process was completed in some way or aborted and the Delete Process Instance job was run and delete them.