CA PPM: Running processes that had not completed are getting deleted

Article Id: 103719

Status: Published

Updated On: 10-08-2018 12:38

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

Running processes that had not completed (in progress) are getting deleted. Why?

Environment:

Release:
Component: ODPRD

Resolution:

Possible root causes:
- Someone complete the process for the user or someone delete the process manually.
- The process was completed in some way or aborted and the Delete Process Instance job was run and delete them.