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CA PPM does not verify that the New Password and Confirm password data given match when resetting password in the new UI

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Article ID: 103701

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

New UX: When resetting the password, PPM does not verify that the New Password and Confirm password data given match. Even if those do not match, password gets reset.

STEPS TO REPRODUCE: 
 
1. Log in to PPM and ensure new UX is enabled.
2. Go to Administration > Organization and Access > Resources.
3. Edit any user profile and add your email address and user email address.
4. Go to the new UX URL, let say: http://<server_name>/pm.
5. Click on Forgot Password.
6. Enter the user name you want to have the password reset.
7. You will receive an email like:
We have received a request to reset your CA PPM™ password. To proceed, please click on the following link. 
http://<server_name>/pm#changepassword?userName=<username>&code=VeFwJVyVQmh5BmUZ4js1k 
8. Open the link and you will find a window where you need to enter the new password 
9. Give as a New Password: Mynowpwd 
Confirm Password: Mynewpwd 
10. Submit it 

Expected Result: I should be alerted that both passwords given do not match. 

Actual Result: Password gets reset to Mynowpwd and no alert is given about password matching. As a typo was made when entering the password, If the user tried to log in using Mynewpwd an error "API-1029 : Authentication Error. Contact your system administrator for necessary action" will be received.

Cause

This issue is caused by an existing defect: DE41973
 

Environment

CA PPM 15.4
CA PPM 15.4 SP1

Resolution

This issue has been fixed in CA PPM 15.5.

Workaround: Reset password again in new UX or reset it in the Classic UI