After Refreshing PPM Data From Prod to Test All Projects are being set to sync with CA Agile Central

Article Id: 103685

Status: Published

Updated On: 28-06-2018 07:53

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

After refreshing the data from PROD to TEST, we manually unchecked the box on all projects to sync with CA Agile Central, however we are finding that overnight, they are all reset to sync again automatically.

Cause:

This was caused by a custom job that was put in place which was automatically setting all projects to sync with CA Agile Central. The job was running on a schedule every night.

Environment:

Release:
Component: ODRLY

Resolution:

Disabling the custom job prevented the projects from being rest to sync with CA Agile Central.