After Refreshing PPM Data From Prod to Test All Projects are being set to sync with CA Agile Central

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Article ID: 103685

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

After refreshing the data from PROD to TEST, we manually unchecked the box on all projects to sync with CA Agile Central, however we are finding that overnight, they are all reset to sync again automatically.

Cause

This was caused by a custom job that was put in place which was automatically setting all projects to sync with CA Agile Central.  The job was running on a schedule every night.

Environment

Release:
Component: ODRLY

Resolution

Disabling the custom job prevented the projects from being rest to sync with CA Agile Central.