Centralized Agent Upgrade fails for v11.x
Article ID: 103683
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
While trying to use "Centralized Agent Upgrade" to upgrade an agent V11.2 to V12.1.1 an error message appear in the Messages window:
U00020965 Agent 'C105S188VM011_WIN': Upgrade to version '12.1.1+build.932' was skipped. Centralized agent upgrade not available for agents with version '11.2.3+build.401'.
U00020965 Agent 'C105S188VM011_WIN': Upgrade to version '12.1.1+build.932' was skipped. Centralized agent upgrade not available for agents with version '11.2.3+build.401'.
Cause
The Centralized Agent Upgrade or CAU is a new features of v12 .
It cannot be used to upgrade v11.x agents.
It cannot be used to upgrade v11.x agents.
Environment
Release: AUTWAB99000-12.2-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
No Fix
Upgrade the agents from v11 to v12 manually.
Also the Service Manager has to be v12 for the CAU to work.
Upgrade the agents from v11 to v12 manually.
Also the Service Manager has to be v12 for the CAU to work.
Feedback
Yes
No
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