CA PAM: Time Zone Region is reset to UTC

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Article ID: 103646

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Despite the Time Zone Region is set to local, sometimes it is reset to UTC.

Case#1

1. Log in to UI
2. Go to Settings->Global Settings->Default Preferences

TimeZoneRegion

Case#2
1. Create a new user.
2. Login to PAM UI with the created user at Step#1.
3. ‘Preferences’ tab at 'User Information' screen.

User Information

Environment

CA Privileged Access Manager 3.x

Resolution

This is a known issue
It happens sporadically, Time Zone Region is shown as UTC once in 5 or 10 times.
For Case#1, it would be shown correctly just click another menu like 'Policies' and then back to show it again.

The fix will be available in later versions such as 3.1.3, 3.2.2 and 3.3.

 

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