AWA MVS Agent not starting with dump produce

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Our customer can not start the OS390/MVS agent, and every time when they started the agent we got a dump as below

IEA995I SYMPTOM DUMP OUTPUT 
SYSTEM COMPLETION CODE=0C4 REASON CODE=00000010 
TIME=23.35.58 SEQ=07967 CPU=0000 ASID=0085 
PSW AT TIME OF ERROR 078D2400 800AE5AE ILC 4 INTC 10 
ACTIVE LOAD MODULE ADDRESS=00007000 OFFSET=000A75AE 
NAME=UCXJM25 
DATA AT PSW 000AE5A8 - 58F01000 1FEEBFE1 F0004110 
AR/GR 0: 008F8368/154B70F8 1: 00000000/154B4FA8 
2: 00000000/00000001 3: 00000000/000AE59A 
4: 00000000/161964F1 5: 00000000/1514C038 
6: 00000000/000000DC 7: 00000000/16199E70 
8: 00000000/00000FF8 9: 00000000/0004BF98 
A: 00000000/00000001 B: 00000000/15113FD8 
C: 00000000/154B30C0 D: 00000000/154B7060 
E: 00000000/00000000 F: 00000000/004B5011 
END OF SYMPTOM DUMP 
BPXP018I THREAD 1592900000000001, IN PROCESS 16777251, ENDED 
WITHOUT BEING UNDUBBED WITH COMPLETION CODE 840C4000 
, AND REASON CODE 00000010. 
IEA848I NO DUMP WAS PRODUCED FOR THIS ABEND, DUE TO SYSTEM OR INSTALLATION REQUEST 
IEF472I UC4RUN UC4RUN - COMPLETION CODE - SYSTEM=422 USER=0000 REASON=000001A0

Cause

z/OS agent may crash with system completion code 0C4 during file transfer activation.

Environment

Automation.Engine 12.0.5,Automation.Engine 11.2.8 

Resolution

The issue was found and fixed with Automation.Engine 12.0.6 in Agent MVS. The Package is available for download at the Automic-Support-Zone (https://support.automic.com). 
Hotfix-Description: z/OS agent may crash with system completion code 0C4 during file transfer activation. 
A problem has been fixed where the z/OS agent may crash with system completion code 0C4 in some cases. The encrypted password field is not initialized and decryption fails in case no login user is specified.

The fixes also provided in below version

Automation.Engine 11.2.8, Automation.Engine 12.0.6