AWA RAFTP connection-reset-by-peer-socket-write-error

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

After update the RA FTP solution from 3.1.2 to 4.0.5, our SFTP job got failed with the below error while transfer a pdf file (other type of files working fine), even It's still working before the upgrade.

Connection reset by peer: socket write error
com.uc4.ftpjob.DataTransferException:  Connection reset by peer: socket write error.
    at com.uc4.ftpjob.commands.impl.CopyCommand.throwDataException(CopyCommand.java:705)
    at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:640)
    at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:444)
    at com.uc4.ftpjob.commands.CommandProcessor.execCommand(CommandProcessor.java:325)
    at com.uc4.ftpjob.commands.CommandProcessor.processCommands(CommandProcessor.java:166)
    at com.uc4.ftpjob.commands.CommandProcessor$processCommands.call(Unknown Source)
    at FtpJob.runJob(FtpAgent.groovy:304)
    at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:258)
    at com.uc4.ex.cit.CITJob.execute(CITJob.java:191)
    at com.uc4.ex.Job.run(Job.java:469)
    at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketException: Connection reset by peer: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(Unknown Source)
    at java.net.SocketOutputStream.write(Unknown Source)
    at com.jcraft.jsch.IO.put(IO.java:60)
    at com.jcraft.jsch.Session._write(Session.java:1379)
    at com.jcraft.jsch.Session.write(Session.java:1343)
    at com.jcraft.jsch.ChannelSftp.sendWRITE(ChannelSftp.java:2352)
    at com.jcraft.jsch.ChannelSftp.access$100(ChannelSftp.java:38)
    at com.jcraft.jsch.ChannelSftp$1.write(ChannelSftp.java:731)
    at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:626)
    ... 14 more
2018-06-22 14:47:00             pool-1-thread-24: SFtpCommandImpl: start: disconnect(): no args
2018-06-22 14:47:00             pool-1-thread-24: LocalFileSysBrowserImpl: start: disconnect(): no args

 

Environment

Release:
Component: ARAFTP

Resolution

we can transfer a text file with our any problem, so It's not the issue with connection
Checking at the log file of the job we can see the following info

2018-06-22 14:46:44             host name = 10.229.3.1, remote user identification  = userxxxx
2018-06-22 14:46:44             Using SFTP private key file: keys\sptxxxx.ssh
2018-06-22 14:46:44             Not using pass phrase
2018-06-22 14:46:44             connecting on port : 22
2018-06-22 14:46:44             Using hosts file = C:\/.ssh/known_hosts
2018-06-22 14:46:44             Connecting to 10.xx.xxx.1 port 22
2018-06-22 14:46:44             Connection established
2018-06-22 14:46:44             Remote version string: SSH-2.0-5.23 FlowSsh: Bitvise SSH Server (WinSSHD) 6.04
2018-06-22 14:46:44             Local version string: SSH-2.0-JSCH-0.1.54

The SFTP server currently using SSH-2.0-5.23 FlowSsh: Bitvise SSH Server (WinSSHD) 6.04 which is released 4 years ago, so mostly it is not working correctly with our new  RAFTP solution
so the solution for this issue is update FTP software  please check the below link for reference
 

https://www.bitvise.com/ssh-server-version-history-6 
https://www.bitvise.com/ssh-server-version-history