AWA RAFTP connection-reset-by-peer-socket-write-error
Article ID: 103633
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
After update the RA FTP solution from 3.1.2 to 4.0.5, our SFTP job got failed with the below error while transfer a pdf file (other type of files working fine), even It's still working before the upgrade.
Connection reset by peer: socket write error com.uc4.ftpjob.DataTransferException: Connection reset by peer: socket write error. at com.uc4.ftpjob.commands.impl.CopyCommand.throwDataException(CopyCommand.java:705) at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:640) at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:444) at com.uc4.ftpjob.commands.CommandProcessor.execCommand(CommandProcessor.java:325) at com.uc4.ftpjob.commands.CommandProcessor.processCommands(CommandProcessor.java:166) at com.uc4.ftpjob.commands.CommandProcessor$processCommands.call(Unknown Source) at FtpJob.runJob(FtpAgent.groovy:304) at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:258) at com.uc4.ex.cit.CITJob.execute(CITJob.java:191) at com.uc4.ex.Job.run(Job.java:469) at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketException: Connection reset by peer: socket write error at java.net.SocketOutputStream.socketWrite0(Native Method) at java.net.SocketOutputStream.socketWrite(Unknown Source) at java.net.SocketOutputStream.write(Unknown Source) at com.jcraft.jsch.IO.put(IO.java:60) at com.jcraft.jsch.Session._write(Session.java:1379) at com.jcraft.jsch.Session.write(Session.java:1343) at com.jcraft.jsch.ChannelSftp.sendWRITE(ChannelSftp.java:2352) at com.jcraft.jsch.ChannelSftp.access$100(ChannelSftp.java:38) at com.jcraft.jsch.ChannelSftp$1.write(ChannelSftp.java:731) at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:626) ... 14 more 2018-06-22 14:47:00 pool-1-thread-24: SFtpCommandImpl: start: disconnect(): no args 2018-06-22 14:47:00 pool-1-thread-24: LocalFileSysBrowserImpl: start: disconnect(): no args
Environment
Release:
Component: ARAFTP
Component: ARAFTP
Resolution
we can transfer a text file with our any problem, so It's not the issue with connection
Checking at the log file of the job we can see the following info
The SFTP server currently using SSH-2.0-5.23 FlowSsh: Bitvise SSH Server (WinSSHD) 6.04 which is released 4 years ago, so mostly it is not working correctly with our new RAFTP solution
so the solution for this issue is update FTP software please check the below link for reference
Checking at the log file of the job we can see the following info
2018-06-22 14:46:44 host name = 10.229.3.1, remote user identification = userxxxx 2018-06-22 14:46:44 Using SFTP private key file: keys\sptxxxx.ssh 2018-06-22 14:46:44 Not using pass phrase 2018-06-22 14:46:44 connecting on port : 22 2018-06-22 14:46:44 Using hosts file = C:\/.ssh/known_hosts 2018-06-22 14:46:44 Connecting to 10.xx.xxx.1 port 22 2018-06-22 14:46:44 Connection established 2018-06-22 14:46:44 Remote version string: SSH-2.0-5.23 FlowSsh: Bitvise SSH Server (WinSSHD) 6.04 2018-06-22 14:46:44 Local version string: SSH-2.0-JSCH-0.1.54
The SFTP server currently using SSH-2.0-5.23 FlowSsh: Bitvise SSH Server (WinSSHD) 6.04 which is released 4 years ago, so mostly it is not working correctly with our new RAFTP solution
so the solution for this issue is update FTP software please check the below link for reference
https://www.bitvise.com/ssh-server-version-history-6 https://www.bitvise.com/ssh-server-version-history
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