IXP would not launch from Browser
Article ID: 103632
Updated On:
Products
CA Workload Automation Agents
Issue/Introduction
IXP would not launch from Browser without giving error.
However, when from the IXP server, it runs fine.
However, when from the IXP server, it runs fine.
Environment
IXP version: 11.3.5.5098
OS: Windows 2008 R2 SP1
OS: Windows 2008 R2 SP1
Resolution
This usually happens in case of corrupt Java executables (java.exe, javaws.exe) in %SYSTEMROOT%\SysWOW64
To resolve this issue, we can delete these Java .exes from %SYSTEMROOT%\SysWOW64, which let the browser find javaws.exe from the actual (valid) path C:\Program Files\Java\jre1.8.0_171\bin.
If this doesn't resolve the issue, raise a case with CA Support.
To resolve this issue, we can delete these Java .exes from %SYSTEMROOT%\SysWOW64, which let the browser find javaws.exe from the actual (valid) path C:\Program Files\Java\jre1.8.0_171\bin.
If this doesn't resolve the issue, raise a case with CA Support.
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